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Recordings and transcripts

Confirm two-party consent rules for every region you dial or receive from. Surface disclosures in voice scripts where counsel requires.

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DNC and outreach

Campaigns should enforce do-not-call lists your jurisdiction requires. Maintain auditable exports when regulators ask.

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Secrets

Never place API keys in operator prompts or knowledge documents. Use integration storage and rotate on the same schedule as the rest of your stack — see Integrations.

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MFA

Require MFA for dashboard admins handling billing or integration credentials.